Terms of Service

Effective Date: 28th December, 2025

Welcome to Pet Passport Club. By accessing or using our website, services, or digital products, you agree to the following Terms of Service. Please read them carefully.

1. Who We Are

Pet Passport Club provides educational resources, planning guidance, and concierge-style support for international pet travel.

Contact:
Email: hello@petpassportclub.com
Website: www.petpassportclub.com

2. Acceptance of These Terms

By visiting this website, submitting an inquiry, purchasing a service or digital product, or using any content on this site, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use the site.

3. Services & Information Disclaimer

Pet Passport Club provides guidance based on current regulations, airline policies, and destination requirements at the time of service. However:

  • Pet travel rules can change without notice

  • Final approval always rests with airlines, veterinary authorities, and government agencies

  • We cannot guarantee entry approval, flight acceptance, or travel outcomes

Clients remain responsible for compliance with all official requirements and decisions made by third parties.

Our services are planning and support-based and do not replace official guidance from airlines, veterinarians, or government authorities.

4. Purchases, Payments & Pricing

  • Prices are listed in USD unless otherwise stated

  • Accepted payment methods are displayed at checkout

  • Full payment is required before services or digital products are delivered

  • Custom services may be quoted separately based on destination, timeline, or complexity

All pricing is subject to change at any time.

5. Delivery & Refund Policy

Services

Due to the personalized nature of our services, services are non-refundable once work has begun.

Digital Products

All digital downloads are final sale and non-refundable unless otherwise required by law.

If you experience a technical issue accessing a product, contact us and we’ll help resolve it.

6. User Conduct

When using our site or submitting comments, reviews, or messages, you agree not to:

  • Post false, misleading, or harmful information

  • Infringe on copyrights or intellectual property

  • Share offensive, unlawful, or abusive content

  • Attempt to access restricted areas or systems

We reserve the right to remove content or restrict access at our discretion.

7. Intellectual Property & Copyright

All original content on this website — including text, written guides, educational materials, digital downloads, branding, logos, and custom graphics — is owned by Pet Passport Club and is protected by copyright and intellectual property laws.

Some photographs and visual assets on this website are sourced from free stock libraries and are used in accordance with their respective licenses. These images are not exclusive to Pet Passport Club and remain subject to the original creator’s license terms.

You may not copy, reproduce, distribute, sell, or commercially exploit any original written content, guides, or branded materials from this website without prior written permission.

Nothing on this website grants permission to use Pet Passport Club’s branding, original content, or compiled materials for commercial purposes.

Reporting Copyright Infringement

If you believe content on this site infringes your copyright, please email us with details so we can investigate promptly.

8. Third-Party Links

Our site may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

9. Limitation of Liability

Pet Passport Club is not liable for any direct or indirect damages resulting from:

  • Travel delays or denials

  • Airline or government decisions

  • Errors caused by third-party providers

  • Changes in regulations or requirements

Use of our site and services is at your own risk.

10. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the site constitutes acceptance of the updated Terms.