Privacy Policy

Effective Date: 28th December, 2025

Pet Passport Club respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how we use it.

1. Information We Collect

We may collect the following information:

  • Name and contact details (email address, phone number)

  • Travel details (destination, dates)

  • Pet information (species, breed, age, vaccination status)

  • Payment information (processed securely by third-party providers)

  • Website usage data (via cookies and analytics tools)

2. How We Collect Information

Information is collected when you:

  • Submit a form on our website

  • Purchase a service or digital product

  • Sign up for emails or resources

  • Interact with our website (cookies and analytics)

3. Why We Collect Information

We collect personal information only to:

  • Respond to inquiries and messages

  • Understand travel details so we can provide guidance or services

  • Deliver purchased services or digital products

  • Send emails or resources when you choose to receive them

  • Measure the performance of website content, forms, or marketing efforts

  • Maintain basic records related to our work together

We do not use personal information for automated decision-making.

4. How We Use and Share Information

We do not sell your personal data.

We may share limited information only as necessary to operate our business, including with:

  • Payment processors to complete transactions

  • Email, scheduling, or customer communication platforms

  • Website hosting, analytics, or advertising platforms used to understand site performance

Any data shared for analytics or advertising purposes is used in aggregate and does not allow us to personally identify individual users.

We do not share personal data for unrelated third-party marketing purposes.

5. Data Storage & Retention

We keep personal information only for as long as needed to:

  • Provide services or support

  • Maintain records related to completed work

  • Meet legal, tax, or accounting obligations

If you would like your information deleted, you may contact us and we will honor the request where legally possible.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep the site functioning properly

  • Understand how visitors interact with the site

  • Support analytics and performance tracking

  • Measure marketing or advertising effectiveness

You can disable cookies through your browser settings. Please note that some features of the website may not function properly without cookies.

Our website is hosted on Squarespace, which may place cookies as part of its standard platform services.

7. Email Communications

If you opt into emails, we may send:

  • Travel resources

  • Service updates

  • Educational content

You can unsubscribe at any time using the link in our emails.

8. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure. By using our website, you acknowledge and accept this risk.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
hello@petpassportclub.com